Database Platform Manager

About THG Ingenuity

THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment.

Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble.

Database Platform Manager

Company: THG Ingenuity Location: Manchester (Head Office)

Reports to: Director of Data

Role Overview

We are looking for a strong technical leader to run our database platform.

Our estate runs on Google Cloud Platform following a recent migration to self-managed services, and there is a real opportunity here to shape the next phase. How we consolidate and modernise the estate, where managed and cloud-native services earn their place, which new technologies are worth adopting, and how the platform scales with the business are all live questions. You will lead the thinking on them and work with stakeholders across the business to agree and deliver the roadmap.

You will lead our DBA team, who own every database across the group regardless of the application running on it and who run the platform as a 24/7 service. You will work hand in hand with our Data Reliability Engineering team, whose Principal Engineer is your peer and whose focus is automation, fleet reliability and SLOs.

This role is weighted toward hands-on technical depth. You should be as credible in a design review or an incident bridge as you are in a planning session with senior stakeholders.

Technical direction

Team leadership

Planning and stakeholders

• The technical roadmap for the estate. We want someone genuinely interested in emerging database technologies who evaluates them on merit and can articulate the pros and cons clearly to a technical or non-technical audience
• Own the strategy and delivery of the consolidation and modernisation programme across the estate, including sequencing, risk and making the case to the business
• Shape the direction of the platform and the team around two priorities, high resiliency and cost effectiveness, making the trade-offs explicit and building stakeholder consensus behind them
• Target architecture on GCP: where self-managed instances remain right and where managed and cloud-native services earn their place
• Standards for database design, performance, high availability and disaster recovery, patching, and backup and recovery
• Senior escalation point for complex L3 work: performance and query tuning, replication and failover, major incident response and post-incident review
• Automation, infrastructure as code and database CI/CD, with everything in GitHub under proper change management, so routine change scales without scaling headcount
• Line management of the DBA team across the UK and India: 1:1s, development, performance, hiring and onboarding
• The L1/L2/L3 operating model and the rotas that support it, including on-call, run sustainably and held as data rather than tribal knowledge
• Growing technical depth across the team through design review, pairing and deliberate development
• Working as a close peer to the Principal Data Reliability Engineer, with both teams operating together on automation, reliability and incident response
• Capacity and allocation planning for the team, and the trade-offs when demand exceeds supply
• Weekly status and RAG reporting to senior leadership, and representing the platform in cross-functional forums